Privacy Policy
Plain English summary: Painters.city is a browse-only advertising directory. We don't require you to create an account, submit personal information, or log in to use the Site. We collect standard anonymous web analytics data and basic contact form submissions only. We do not sell your personal data.
Who We Are
Painters.city ("we," "us," "our") operates an online advertising directory at painters.city. The Site lists painting contractors across the United States to help homeowners find local professionals. We are an advertising platform — we do not provide painting services, represent any listed business, or act as a broker or agent for any transaction.
Data We Collect
Because Painters.city requires no user account to browse, the vast majority of visitors interact with the Site entirely anonymously. We may collect the following categories of data:
- Usage and analytics data — pages visited, time on page, referral source, browser type, device type, and approximate geographic region (country/state level). This data is collected in aggregate and is not linked to any individual.
- IP address — logged automatically by our web server for security and spam prevention. Not used for tracking or profiling.
- Contact form submissions — if you use our contact form, we collect the name, email address, and message content you provide in order to respond to your inquiry.
- Business listing submissions — if you submit a business listing, we collect the business name, address, phone number, website, and description you provide.
We do not collect payment card data directly — any paid transactions are processed through third-party payment processors subject to their own privacy policies.
How We Use Data
We use the data we collect for the following purposes only:
- To operate and improve the Site and its directory listings
- To respond to contact form messages and listing submissions
- To monitor Site performance, uptime, and security
- To detect and prevent spam or abuse
- To comply with legal obligations
We do not use your data for targeted advertising, sell it to data brokers, or share it with third parties for their own marketing purposes.
Cookies and Tracking
The Site may use cookies and similar technologies for the following limited purposes:
- Essential cookies — required for basic Site functionality such as form submissions
- Analytics cookies — used to understand aggregate traffic patterns (e.g., Google Analytics or equivalent). This data is anonymized and not tied to individual users.
You can disable cookies in your browser settings at any time. Disabling analytics cookies will not affect your ability to browse the directory.
We do not use advertising cookies, retargeting pixels, or third-party tracking for ad targeting purposes.
Third-Party Services
We may use third-party services to help operate the Site, including:
- Web analytics (e.g., Google Analytics) — to understand Site traffic in aggregate
- Web hosting and CDN providers — to serve the Site reliably
- Payment processors — for premium listing transactions (they process payment data under their own privacy policies)
Each of these providers operates under their own privacy policies. We select providers that offer appropriate data protection standards, but we are not responsible for their independent data practices.
Data Disclosure
We do not sell, rent, or trade personal data. We may disclose data only in the following limited circumstances:
- Legal requirement — if required by applicable law, court order, or lawful request from a government authority
- Protection of rights — to protect the rights, property, or safety of Painters.city, its users, or the public
- Business transfer — in the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. We will notify users via a Site notice if this occurs.
Data Retention
We retain contact form submissions and listing data for as long as reasonably necessary to respond to inquiries or maintain active listings. Analytics data is retained in aggregate form per our analytics provider's standard retention schedule.
You may request deletion of any personal data you have submitted to us by contacting us at the address below.
External Links
Business listings on Painters.city contain links to external websites — primarily the phone numbers and websites of listed painting contractors. These external sites are operated by third parties and are not governed by this Privacy Policy.
When you click a phone number or website link on a listing, you are interacting directly with that business. Painters.city has no control over, and assumes no responsibility for, the content or privacy practices of any external site or business.
Children's Privacy
Painters.city is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.
Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of data we hold about you. To exercise any of these rights, please contact us. We will respond within a reasonable timeframe.
Because the Site does not require an account and collects minimal personal data from browsers, most visitors will have no personal data on file with us beyond standard server logs.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, please use our Contact page. We aim to respond to all privacy-related inquiries within five business days.